IT Helpdesk » Service Management for Support Staff » Update Information &/or Change your NON-LAUSD Employee Account

Update Information &/or Change your NON-LAUSD Employee Account

Managing your NON-LAUSD Employee (Contractor) Account


A. General Information
B. Frequently Asked Questions
C. Update Information and/or Change your NON-LAUSD Employee Password

Update Information and/or Change your NON-LAUSD Employee Password

  1. Please open the Single Sign-On landing page:http://MyLogin.lausd.net or http://sso.lausd.net
  2. Select your role “Contractor, Community Members, Charter School Employees”.
  3. Select “Change your current password, or review and update information about yourself”.
  4. Type your SSO Username + @lausd.net such as [email protected].
  5. Click Login.
  6. Edit your personal information. This is meaningful for accounts with LAUSD e-mail. You may update your work location & phone number. When saved successfully, please allow up to 24 hours to see these changes in the Global Address Book.

    Note: If your changes are not reflected after 24 hours, please create a ticket for IT Help Desk using My IT:

    • https://lausd-myit.onbmc.com (login with your SSO Username + @lausd.net such as [email protected])
    • "Request Software Application Technical Support".
    • "Microsoft - Office".
    • "Incorrect/Missing Data".
    • "Please provide detailed explanation".
    • "Please select Operating System".
    • "Please select alternate phone number and when available".
    • "Submit Request".

  7. To change your password, click Change Password.
  8. Enter current password.
  9. Enter a new password. The password must meet the new password requirements and will be measured by the password strength meter.
  10. Confirm new password. To submit a desired password successfully, the password strength meter must measure your password as “fair” or better. A “weak” password will not enable the “submit” button.

    For problems with this procedure, please contact the IT Help Desk at 213-241-5200