IT Helpdesk » Service Management for Support Staff » Cyber Alerts

Cyber Alerts

Cyber Alerts


Clear Desk Policy

Now that all LAUSD employees are working in-person at offices and schools, please keep these reminders in mind to keep a secure work area and prevent information theft:

  • Lock your computer anytime you walk away from your desk
  • Don’t write down passwords where they are clearly visible, such as on post-it notes
  • Keep protected documents and external drives stored in a locked cabinet while away from your desk
  • Pick up documents with protected information from printers ASAP
  • When using shared meeting spaces, remove protected information from whiteboards and tables before leaving the room
  • At home, don’t let members of your household have access to your work computer

Information Security
[email protected]

Cyber Security Alert 2022-02

New QR Code Scams

As QR codes increase in popularity, QR code fraud has also risen dramatically. Be vigilant against suspicious QR codes that could lead to malicious websites.

  • Think before you scan – Be wary against blank QR codes posted in public places. If you don’t know where the QR code will take you, don’t scan it.
  • Protect yourself from malware – Fraudulent QR codes may contain malware that download onto your phone when you open the link.
  • Preview the code’s URL – Many smartphone cameras will give you a preview of a code’s URL when you scan it. If the URL looks strange, don’t open the link.
  • Keep your personal information safe – If the website looks suspicious, don’t input your personal or financial information.

If you believe your LAUSD data was compromised, contact ITD Helpdesk at 213-241-5200.

QR code

Information Security
[email protected]
213-24-5200

Cyber Security Alert 2022-01

Tax season is upon us and cyber attackers are busier than ever! The IRS has seen a surge in online scams directed at taxpayers. Please keep in mind these tips to protect your identity and information:

  • Be vigilant against any emails, text messages, calls, or fake websites claiming to be the IRS, LAUSD payroll, or other government agencies.
  • Be cautious when giving out any personal or financial information and never click on links or attachments from suspicious or unknown emails
  • Never use public or unsecured Wi-Fi when filing your taxes or filling out personal information
  • To make your LAUSD account more secure, contact ITD Helpdesk at 213-241-5200 to enroll in multi-factor authentication (MFA)

If you think you are a victim of tax or W-2 fraud, please follow these steps:

  1. Report tax fraud straight to the IRS: https://www.irs.gov/individuals/how-do-you-report-suspected-tax-fraud-activity
  2. Report phishing emails on Outlook using tips found at https://www.lausd.org/phishing
  3. Notify Payroll Customer Services at 213-241-2570 or [email protected] for dissemination of appropriate warning to other employees
  4. If you believe your LAUSD data was compromised, contact ITD Helpdesk at 213-241-5200

Information Security
[email protected]