Schools may notice that the MiSiS job aids will now require using Single Sign-On (SSO) to view.
Click here for the Student Photo Checklist
Student Photos FAQs
A. Access to the LAUSD Photo Portal outside of the District’s network requires the use of the District’s Virtual Private Network (VPN). VPN allows access to internal district systems with sensitive student information. A guide to using the VPN can be found on the IT HelpDesk website. Users may also contact the HelpDesk at (213) 241-5200 for more guidance on VPN access. HelpDesk hours are Monday – Friday from 7:30 a.m. – 3:30 p.m.
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A. The Photo Portal has a roster that can be downloaded. This roster has a “status” column that indicates whether a photo has or has not been uploaded. To access the roster, click on the “roster” button and then find the “download” button.
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A. If the school has an agreement with a photography vendor, the vendor must have the following in place in order to start uploading photos:
- Active SSO account
- Active VPN access
- Registered as a vendor within the Photo Portal - Refer to Vendor Registration to Photo Portal job aid for more information
- School Principal has granted vendor access to Photo Portal - Refer to Granting Access to Photo Vendors and Designee job aid
If the vendor needs to register for an SSO account or VPN access, contact the MiSiS helpdesk (213-241-5200, option 5) and provide them with the name and contact information of your photography vendor.
The Principal, or Designee, can also access the Photo Portal to upload images throughout the year. Refer to the Photo Upload of Student Images job aid for more information.
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A. Yes, school sites can upload their own student photos via the Photo Portal. Principals, or their designees, have access to upload images. Refer to the Photo Upload of Student Images job aid for instructions.
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A. Since photos are uploaded via the Photo Portal, they must adhere to certain requirements:
- File Size – 15-30kb
- File Format – jpg
- Naming Convention – 10-digit student code (000000x000.jpg)
- Aspect ratio - .75
- Dimensions – 175x233 or equivalent (must meet all above requirements)
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A. Images uploaded to the Photo Portal will not automatically appear in MiSiS until the next day. The Photo Portal has a regularly scheduled nightly sync with MiSiS.
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A. Schools should contact their photo vendor, who will be able to make the correction via the Photo Portal.
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