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IT Helpdesk Home

Our Service Hours are 7:30am to 5:00pm
Monday through Friday, excluding holidays
 

For Family Support

Call (213) 443-1300

 

For Employee Technical Support

Call (213) 241-5200

 
PRESS 1 for English
PRESS 1 for Password Support
PRESS 3 for Enrollment Information
PRESS 5 for Tutoring Support
PRESS 8 for Any Other Issues
 
PRESIONE  2 para Español
PRESIONE 1 para obtener soporte de contraseña
PRESIONE 3 para obtener información de inscripción
PRESIONE 5 para obtener apoyo de tutoría
PRESIONE 8 para cualquier otro problema
PRESS 1 for Computers Under Warranty
PRESS 1 for Apple computers under warranty
PRESS 2  for Acer branded Chromebooks purchased through Trox
PRESS 3 for desktops, laptops, and classroom camera systems for online-hybrid learning purchased through Arey Jones
PRESS 4 to the main menu
 
PRESS 2 for All Password Issues
 
PRESS 3 for Payroll or Benefits Support
PRESS 1 for timekeeper or time approval questions 
PRESS 2 for benefits
 
PRESS 4 for Facilities Technical Support
 
PRESS 5 for MiSiS, Schoology, DACE-SIS, or Independent Charter Suspension Expulsion
PRESS 1 for Schoology
PRESS 2 for MiSiS
PRESS 3 for DACE-SIS
PRESS 4 for Welligent
 
PRESS 6 for Budget and Financial Assistance
 
PRESS 7 for Procurement Questions, Including Travel
 
PRESS 8 for Any Other Issues
 
 

HelpDesk Team