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Group photo of employees of Information Technology Services
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IT Helpdesk » Chat With A Live Agent

Chat With A Live Agent

Chat Live with Helpdesk Agent 7:30 am to 5:00 pm
Remote Support is available Monday through Friday, excluding holidays
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Use of this service requires LAUSD specific web certificates.
Please visit THIS PAGE for more information.

Thank you for your continued support.

Note: For password resets, go to MyLogin.lausd.net or call 213-241-5200, option 2. Live Chat cannot be used for password resets


* LAUSD ID # refers to either your employee number or contractor number. This service is available only to current active employees and contractors of LAUSD.

For Schoology support, please use Self Service or call the Help Desk at 213-241-5200 and select option 5.

Welligent Support is also available by using Self Service at https://css.lausd.net or calling 213- 241-5200 Option 8 from 7:30 a.m. to 5:00 p.m.