FAQs.../How Do I...

MyData/GetData Access Issues:
If your access was recently updated, or removed, please go to oneAccess and request the appropriate role again. If oneAccess still displays a current access role, please revoke/remove that previous role before applying again. Any HR employee assignment updates on July 1, 2022 or after, resets your access automatically.
You will need to apply for access again. This is a regular security process.
If you need to review your role, or if you need more information about access, here is the link for the MyData Access Job Aid.
Any other issues with access go to Request Software Application Technical Support and open a ticket for MyData.
Frequently Asked Questions
What is MyData?
How do I log in?
Can I access MyData from home?
How current is the data?
Is MyData secure?
How can I receive training on MyData?
What should I do if I see a mistake in my data?
Can I make recommendations for future enhancements to MyData?
What role does MyData have in an accountability system?
How can I use MyData to improve instruction?
My computer is not working. I can’t get on the Internet. I forgot my password.
How Do I...
How do I get information about my students for the new school year?
Call our office at (213) 241-3014 or (213) 241-0503 so we can walk you thru the additional steps.
How do I print a Student History Report for an entire classroom?
I'm a substitute teacher and when I log in to MyData, I only see a blank page. How do I access my class roster?
I work at multiple schools, but my account only gives me access to one. How can I request access to my other schools?
If you need additional assistance, you can send an email to [email protected] or call (213) 241-3014.
I work in an Adult School and I need access to MyData.
I would like to download a report to Excel, but the Total/Overall figure is not drillable. How do I download the report without having to drill on each of the cells?