Student Support (formerly Counseling & Discipline)
Resources and Job Aids
Schools may notice that the MiSiS job aids will now require using Single Sign-On (SSO) to view.
Student Support (formerly Counseling & Discipline)
Admin Portal Job Aids
- Add Bus Actions to a Support Referral and Printing the Notice of Safety Concern
- Adding an OT to a Referral
- Adding a Staff Member to the Referral Email Settings
- Adding a Suspension Appeal to a Discipline Referral Suspension
- Adding a Suspension to a Discipline Referral
- Contact Log Mass Update Screen
- Create a Student Support Referral, Adding Participants, and Actions Taken
- Creating Counseling Groups
- Enter and Edit A Counseling Communication
- Entering a Contact Log
- Entering and Viewing Interventions
- Entering and Viewing Prior Interventions for Counseling
- Option School Referral Procedures
- Printing a Suspension Letter
- Referral Email Setting
- Student Support and Progress Team
- Using the Student Support and Progress Team Screen
Teacher Portal Job Aids
Student Support FAQs
Q. What is Student Support?
A. Student Support combines the Counseling and Discipline functions under the Counseling menu. School administrators, counselors, and teachers will be able to electronically input information on student interventions, referrals, positive behavior, and counseling communications.
Q. How do I get access to Student Support?
User role descriptions are provided in the Guide to MiSiS User Roles, available under Apply for Access. Designated school staff will need to apply directly for access through oneAccess https://oneaccess.lausd.net. The Local District/Central staff will need to apply by submitting the MiSiS Access Request Form - LD/Central Office form available at: http://misis.lausd.net.
Q. If a staff member is not included in the Email Referral Settings, how do I add him/her?
A. If a staff member is not included in the Referral Email Settings "To" field, create a new staff record by going to Admin - Staff Information, selecting the desired staff, and adding a new record on the Additional Assignment Details section located on the bottom of the screen.
After the record is saved, log out and the newly added staff member will display on the "To"field.
For more information, refer to the Adding a Staff Member to the Referral Email Settings job aid.
Q. Why has the Student Success Team (SST) screen changed?
A. In order to provide the appropriate tiered supports and interventions, the SST screen has been changed to Student Support Personal Team (SSPT). This change allows schools to utilize a multi-disciplinary team of experts to support student achievement and success.
Q. How can I view all Student Support services provided to an individual student?
A. Users can view all Student Support services provided to a student including Referrals, SSPT Referrals, Counseling Communications, Contact Log, and Support and Academic Interventions by generating the Social Adjustment Report located under the student profile Support tab and Reports menu.
Q. Who has access to the counseling, communication, and contact logs?
A. Any authorized MiSiS user can see the counseling, communication and contact logs.
Q. Can a contact log be deleted?
A. No, a contact log cannot be deleted. If a mistake is made, there needs to be another contact log noting the reason for the mistake.
Q. Can you amend a counseling communication?
A. Yes, the user can amend the counseling communication by clicking on the pencil icon.
Q. How do I mark the attendance if a student is suspended and leaves prior to the end of the school day?
A. Mark "present" for the portion of the day that class/classes was/were attended. Use Reason Code "4" (school suspension) for the portion of the day that class, or classes, was/were missed due to the suspension.
Q. Can I edit a submitted discipline incident?
A. Yes, if you have the Discipline Admin Designee role. The incident information can be edited as needed, including changing the reason for referral (event code).
Q. Can I delete a submitted Student Discipline Referral?
A. No, schools can submit a Request for Removal of Student Discipline Referral to their AOOs for approval before sending the request to MiSiS.