MiSiS FAQs
Frequently Asked Questions
Using MiSiS
Q. How do I log into MiSiS?

Q. How do I get access to MiSiS?
Q. How do I get information on user roles?
Q. How do I update my login information?
Q. How do teachers get MiSiS access?
Q. How do I remove a teacher’s access to my school?
Q. How do I set up a substitute in MiSiS?
- Generate a password for the substitute, or
- Provide the substitute a paper roster to take attendance manually.
- Long term substitutes can be assigned to the classes as well.
For more information, review the Manage Educator Absences and Generate Substitute Slips job aid.
Q. How do I clear my browser cache?
- In Firefox, go to History and select Clear Recent History.
- In Safari, go to History and select Clear History and Website Data.
- In Chrome, go to chrome://history/ and click on the Clear browsing data
- In Internet Explorer, go to Tools and select Internet Options. From the General tab, under Browsing History, click Delete.
Q. How do I bookmark a screen in MiSiS?
- In Firefox, go to the URL address field at the top of the page and select star icon to save the page as a bookmark
- To remove the existing bookmark, right-click on the existing bookmark and select Delete option.
- In Safari, go to Bookmarks tab and select Add Bookmark
- To remove the bookmark, right-click on the existing bookmark and select Delete Bookmark.
- In Chrome, go to URL address field at the top of the page and select star icon to save the page as a bookmark
- To remove the existing bookmark, right-click on the existing bookmark and select Delete option.
- In Internet Explorer, go to Favorites and select Add to Favorites Bar.
- To remove the existing bookmark, right-click on the existing bookmark and select Delete option.
Athletic Eligibility FAQs
Q. Why does it state ineligible in Permit Type in Miscellaneous - Athletics?
Q. Why does the Athletic Eligibility report show a student as ineligible even though the report card shows a GPA of 2.0 or above?
Q. Does the Uniform Contract count as a factor of eligibility to play a sport?
Attendance FAQs
Q. Why is the Attendance Referral Report not displaying the student's correct address?
Q. How do I set-up attendance in MiSiS?
Q. How do the school staff submit/update attendance for a teacher who is no longer at the school site?
Q. How do I generate a list of students with their attendance percentage?
Q. Why is the Attendance Summary Report displaying more "Days Possible" than instructional days?
Q. What is the correct procedure to document when a student is tardy (T) and leaves early (LE) during the same period?
Q. What are the new parameters for the Classroom Attendance Totals by Date - Elementary Report?
Q. Why is all of the student’s attendance updated when I am only updating one period or periods?

Q. Can I amend or delete an attendance alert?
Q. Why does the number of Total Days Possible listed on the Attendance-At-A-Glance screen not match the number on the Attendance Referral Report or Attendance Summary Report?
Q. Who can I contact if I have questions about Attendance?
Q. What is the procedure for entering attendance when the system is unavailable (e.g.,emergency situations, such as evacuations or power outages)?
Q. When are teachers supposed to submit attendance?
Elementary Scheduling FAQs
Q. What is the elementary rollover?
Q. Why must I create Instructional Spaces if I have a new Dual Language Cost Center?
Q. When will the elementary rollover process take place?
Q. How do I create new sections in the new school year?
- Using your single sign-on, navigate to Admin > Master Scheduling > Sections Editor (make certain that you are in the appropriate school year).
- In Sections Editor, click on the “+ New Section” to create a new section. Make certain to populate all of the values when creating the new section.
- Use the default start and end dates of the next school year.
- Click Save to create the section.
Q. Do I need to enter Section Attributes?
Q. How do I create a Section Attribute?
Q. How do I schedule a new elementary student?
Q. How do I make a schedule change for a student’s class?
Q. How do I move students from unfilled sections to my newly created sections?
- Find and select the section from which you want to move students
- When the section/class is selected, the students enrolled in that section will appear on the right hand side of the screen
- You may choose all students or some of the students by clicking on the individual checkboxes or clicking on the All checkbox above the rest of the checkboxes
- Once students are selected, choices appear at the bottom of the screen:
- Move Students
- Remove Students
- Add Students
- Select the option to “Move Students” to another section
- A list of available sections appear in a pop-up box
- Select the course that the students will move to. Make sure the effective date is the default date for the first day of the school year.
- Click on “Submit Changes”
- Click on the section that students were moved to check that they have been enrolled into the new section.
Q. How do I delete the temporary, preprogrammed section that is now empty with 0 students?
- Find the section that will be closed by typing in the course name or course number in the Course field or typing in the word “unfilled” in the Teacher filter. It may be easier to find the sections that need to be closed by using this method.
- Click on the pre-programmed section that will be closed
- Once the section is identified, three icons appear: “Plus,” “Pencil,” and “Trash Can” - Click on the “Trash Can” icon
- A “End Section” Box Opens. The effective date is defaulted to the first date of the new year
- Click “Submit Changes” button to delete the pre-programmed section
- A successful message appears to SAVE the change.
Q. What do I do with the “Unfilled 25” sections at my elementary school?
English Learner FAQs
Q. What is mass reclassification?
Q. What letters and labels can schools print?
Q. What report must be provided to parents for continuing English Learners at the start of the school year?
Q. What report can I use to view all schedules for English Learners?
Q: Why does the RFEP Monitoring Roster display a blank Grade Level parameter?
Q. Why are there different DIBELS results displaying on the Potential Reclassification Roster and EL Monitoring Roster?
Q. Where can I get a list of LTELs and Potential LTELs?
Q. How do I know who is at risk for becoming a Long-Term English Learner?
Q. When is an English Learner considered as a Long-Term English Learner (LTEL)?
Q. Why are there different CELDT results displaying on the Potential Reclassification Roster and EL Monitoring Roster?
Q. Why are the CELDT results missing for Kindergarten students on the Potential Reclassification Roster, but are displayed on the EL Monitoring Roster?
Enrollment FAQs
Q: What are the most used Enrollment Job Aids at the beginning of the school year and where can they be viewed and downloaded?
Q: What are the steps for a Grade Level Change before First Day of School?
- Search for student using the first day of school as the "Enrolled as of" date
- Go to Enrollment History.
- Click on the Grade Level Change link.
- Change the Grade Level on the Student Grade Level Change screen.
Q: What are the Steps to Removing a Student that was Enrolled Incorrectly?
- Do not schedule the student for classes.
- If the student is auto withdrawn by another school, the student will be automatically withdrawn from your school. Generate the Automatic Withdrawal Report to determine which students have been auto withdrawn.
- If the student is not auto withdrawn, mark the student as a No Show on the first day of school.
- To mark the student as a No Show;
- Search for the student.
- Under the Enrollment menu, select No Show.
- Click the button to "Add New Record" to process the student as a No Show.
- The student will be processed as a No Show at night and will be removed from your school the next day.
- Run the No Show Report (under enrollment) to verify the student was processed.
Q: What are the Steps for Removing an Enrollment for a Student Who Did Not Attend Same School in Previous School Year?
- Do not schedule the student for classes.
- If the student is auto withdrawn by another school, student will be automatically withdrawn from your school. Generate the Automatic Withdrawal Report to determine which students have been auto withdrawn.
- If the student is not auto withdrawn, mark the student a No Show on the first day of school.
- To mark the student as a No Show:
- Search for student.
- Under the Enrollment menu, select No Show.
- Click the button to "Add New Record" box next to process student as a No Show.
- The student will be processed as a No Show at night and will be removed from your school the next day.
- Run the No Show Report (under enrollment) to verify the student was processed.
Q: What are the Steps for Removing an Enrollment for a Student who Attended the Same School in the Previous School Year Before the First Day of School?
- Search for the student.
- Go to Enrollment > Withdrawal History
- Click "Add New Record"
- Enter the Withdrawal Date of last day student was present in current school year. Enter the Withdrawal Code and Reason. Click Save.
- Withdrawing the student will remove student from courses scheduled for the future school year.
Q. How do I enroll a student?
Q. How do I "un-enroll" a student?
Q. How do I identify “No Show” students?
Q. What is “Auto-Withdrawal”?
Grades FAQs
Q. Why do some of the seniors not have an official LAUSD rank?
Q. Why is the class size of the official rank different from the actual number of seniors in the school?
Q. If a student must check out of school shortly before the end of the semester, can the teacher submit a final grade for the student, even though the final grade entry window hasn’t opened?
Q. Where can I find a list of comment codes for Elementary grades? Secondary grades?
Q. Why does the Athletic Eligibility report show a student as ineligible even though the report card shows a GPA of 2.0 or above?
Q. Why has the Eligibility GPA not recalculated in MiSiS after a grade is changed?
Graduation Standards FAQs
Q. I want to print a single page report that gives me a course history of an individual student – is there a report that will serve this purpose?
Q. Why does the IGP Report grant credit to some courses on the LAUSD A-G section, but not on the CDE requirements section?
Q. How do I view all of the courses that were used to calculate the total credits earned by a student?
Q. What is the difference between (r)Rec/(q)Req Courses on the IGP?
Q. Why does the class I entered for a student's transcript not appear on the IGP?
Q. Why can’t I generate the IGP report directly from the student profile screen instead of going to the Reports menu screen?
Q. What tools are available in MiSiS to accurately determine a student’s graduation eligibility status?
Independent Study
Q. Which bulletin outlines the policies and guidelines for the District’s IS programs?
Q. Can a student be scheduled into IS prior to getting a signed Master Agreement?
Q. Is there a minimum number of days a student can be placed in IS?
Q. Is there a maximum number of days a student can be placed in IS?
Q. Can a student be placed on IS on the first day or last day of the school year?
Q. Can I schedule a student on IS after they return from their absence?
Q. How do I schedule a student into IS?
Q. Which Period and Room number do I use for Full-Time and Short-Term IS classes?
Q. At Elementary Schools, how do I set up the IS courses for Full-Time and Short-Term IS classes?
- Periods: Add period X.
- Section Types: Create an Independent Study (IS) Section type.
- School Courses: Associate new section type (IS) with course to be used for IS.
Q. At Secondary and Opportunity Schools, how do I set up the IS courses for Full-Time and Short-Term IS classes?
- Periods: Add Period X.
- Section Types: Create an Independent Study (IS) Section type.
- School Courses: Associate new section type (IS) with course to be used for IS.
- Sections Editor:
- For academic courses, create IS sections for the equivalent courses using the same classroom teacher, room number and period. The section type of IS must be used.
- All schools shall use a homeroom with Period X. The section type of IS must be used. Select homeroom teacher and room number of IS. The homeroom will be used to record attendance.
- Section Attribute: Once the section has been saved, the Add Section Attributes screen will display:
- For academic courses, ensure that Independent Study and the Exclude Attendance are the only attributes selected.
- For homeroom, ensure that Independent Study and Exclude Grades are the only attributes selected. This section is used to record attendance.
Q. If I do not have an IS room listed on the drop-down in Sections Editor screen, how do I add it?
- Go to the Admin > Instructional Space Settings, click Add a new record > Space Name/Number: IS, Space Type: Classroom, Capacity: enter as needed, Available?: Yes, and save the record.
- Go to Admin > Master Scheduling > School Spaces > enter IS on Space Name > double click on IS. Once this is done the IS room number will apper on the sections editor room dropdown menu.
Q. When do I end the student’s current section and begin the IS section?
Q. Should I be take attendance for students scheduled in IS during the time they are not attending?
Q. What do I do once the student returns to school and submits the work assigned?
Q. Does the student receive attendance credit if they submit the assigned work after the due date?
Q. What do I need to do in order to enable attendance taking for an IS class?
Q. What do I need to do if the IS dates have passed, and I need to update my meeting Patterns for Period X?
Q. Are IS classes included in the Attendance Not Submitted or the Uncleared Absence Reports?
Manage Groups FAQs
Q. How do I assign a student to a group?
- Through manage groups, edit membership, once a group is created.
- Through advance search, select students, select overall action tab to assign group, fill out required information and submit.
- Through the Miscellaneous Tab on the Student Profile. Add a new group.
Q. How do I end or extend a group? How do I end a student enrollment in a group?
Q. How can I delete a group?
Q. How do I create a group for scheduling for next school year? How do I use it?
Q. How do I create a group for a counselor load?
Master Scheduling FAQs
Q. What has changed with the Walk-In screen?
Q. Why do all section types not appear when I create a new section for a course?
Q. Do I have to associate my school courses with section types?
Q. How do I prepare for the Fall Census?
Q. What do I need to do to prepare for the Fall to Spring rollover?
Q. What is the difference between Auto-Populate and Add Functionality in the Concurrent Term Editor screen?
Q. How do I schedule new students?
Q. Which reports should I run in preparation for opening?
Q. Which report should I run to post on the first day of school to help guide students?
Q. Why do the courses disappear after loading and saving them?
- Open Firefox
- Click on History from the menu bar
- Click on Clear Recent History
- Clear everything
- Click on Clear Now
- Restart Firefox
Q. How can I edit student requests in bulk?
Q. What is the difference between Linked and Combined courses?
Q. How do I edit linked or combined sections?
Q. How do I make changes once I commit the Master Schedule?
Q. Is the commit process reversible?
Q. How do I make changes to students’ schedules?
Q. How do I make changes to teachers’ sections?
Q. How are courses added and deleted?
Q. How do I move a student from one section to another?
Q. Are there guides with instructions for scheduling?
Q. Is there training available for Master Scheduling?
Q. Is there additional training on how to read the report regarding scheduling/errors?
Student Photos FAQs
Q. I am working from home, why can't I connect to the LAUSD Photo Portal?
Q. Is there a report in MiSiS that lists which students still need photos?
Q. My school does not have any images in MiSiS – how can I have my student images uploaded to MiSiS?
- Active SSO account
- Active VPN access
- Registered as a vendor within the Photo Portal - Refer to Vendor Registration to Photo Portal job aid for more information
- School Principal has granted vendor access to Photo Portal - Refer to Granting Access to Photo Vendors and Designee job aid
If the vendor needs to register for an SSO account or VPN access, contact the MiSiS helpdesk (213-241-5200, option 5) and provide them with the name and contact information of your photography vendor.
The Principal, or Designee, can also access the Photo Portal to upload images throughout the year. Refer to the Photo Upload of Student Images job aid for more information.
Q. I have new students enrolled at my school, can I upload my own photos?
Q. What are the image requirements for photos in MiSiS?
- File Size – 15-30kb
- File Format – jpg
- Naming Convention – 10-digit student code (000000x000.jpg)
- Aspect ratio - .75
- Dimensions – 175x233 or equivalent (must meet all above requirements)
Q. I uploaded images to the Photo Portal, why do they not appear in MiSiS?
Q. MiSiS is displaying the wrong photo for a student – how do I correct this?
Student Support FAQs
Q. What is Student Support?
Q. How do I get access to Student Support?
Q. If a staff member is not included in the Email Referral Settings, how do I add him/her?
For more information, refer to the Adding a Staff Member to the Referral Email Settings job aid.
Q. Why has the Student Success Team (SST) screen changed?
Q. How can I view all Student Support services provided to an individual student?
Q. Who has access to the counseling, communication, and contact logs?
Q. Can a contact log be deleted?
Q. Can you amend a counseling communication?
Q. How do I mark the attendance if a student is suspended and leaves prior to the end of the school day?
Q. Can I edit a submitted discipline incident?
Q. Can I delete a submitted Student Discipline Referral?
Student Testing FAQs
Q. What is the purpose of the Smarter Balanced Assessments (SBA) Label?
Q. When will the Smarter Balanced Assessments (SBA) Exemption Report be available?
Q. What is the purpose of the Smarter Balanced Assessments (SBA) Exemption Report?
Summer School FAQs
Q. When will the summer term screens be ready?
Q. How do I get help when I have a question during summer term?
Q. What are the steps for summer term enrollment?
Q. Is there a new job aid for the Sending Summer School Process?
Q. How can schools see what courses other schools are offering and which courses have space available?
Q. Where are the job aids and how will I know when a new job aid is posted?
Q. A student shows up for Summer School on the 4th day, will the school need to reconcile attendance back to the beginning of the Summer Term?
Q. Will MiSiS have a functioning online gradebook?
Q. What do I do if grades entered last year did not transfer to transcripts? Do I have to print the transcripts and enter the grades by hand?
Q. What do I do if some of the summer classes did not transfer to the graduation progress form?
Q. What happens when a student who took two summer courses only shows a mark in MiSiS for one course?
Transcripts FAQs
Q. How soon after I make a change to a student's Transcript information (e.g., added a course to the Transcripts or changed a grade of an existing course) can I expect to see the changes apply to the student's Graduation Requirements status?
Q. Why can I no longer enter courses taken at LAUSD Adult Schools into the student transcript?